A 25% deposit is required to confirm your event. The remainder of your payment is due 10 business days prior to your scheduled event date.
We prefer payments via e-transfer, cheque, cash, or wire. We also accept Visa, Mastercard, and Amex with a 2.9% credit card processing fee. A credit card processing fee does not apply to online orders or regular clients with a credit card on file.
We understand that unexpected events can occur and if you need to reschedule your event for any unforeseen reason, we can happily work with you to find a mutually beneficial date to reschedule your event (although no guarantees can be made during peak periods).
If an event is cancelled 30 calendar days prior to the scheduled event date, the deposit and any other payments will be credited in the client's favour towards any future events that are held within 12 months from the scheduled event date.
If an event is cancelled between 30 calendar days and 14 calendar days prior to the scheduled event date, the deposit and any other payments will be forfeited.
If an event is cancelled within 14 calendar days of the scheduled event date, the deposit and any other payments will be forfeited and the client will be charged 100% of the catering estimate.