Big City Catering Toronto GTA

Frequently Asked Questions

Select a service below

$200 for deliveries and $1,500 for full service staffed events.

Yes, our company is covered by a $5,000,000 commercial liability insurance. If you need to be added as an additional insured to our policy for a specific event, please let your event coordinator know.

A 25% deposit is required to confirm your event. The remainder of your payment is due 10 business days prior to your scheduled event date. We prefer payments via e-transfer, cheque, cash, or wire. We also accept Visa, Mastercard, and Amex with a 2.9% credit card processing fee. A credit card processing fee does not apply to online orders or regular clients with a credit card on file. We understand that unexpected events can occur and if you need to reschedule your event for any unforeseen reason, we can happily work with you to find a mutually beneficial date to reschedule your event (although no guarantees can be made during peak periods). If an event is cancelled 30 calendar days prior to the scheduled event date, the deposit and any other payments will be credited in the client's favour towards any future events that are held within 12 months from the scheduled event date. If an event is cancelled between 30 calendar days and 14 calendar days prior to the scheduled event date, the deposit and any other payments will be forfeited. If an event is cancelled within 14 calendar days of the scheduled event date, the deposit and any other payments will be forfeited and the client will be charged 100% of the catering estimate.

A service fee is not a tip. It covers the cost of coordination, operational, and administrative aspects of your event. If you'd like to arrange a tip, please contact your event coordinator.

Our insurance mandates that food is not left behind after events. This is enforced for food safety purposes. However, if you'd rather us leave the food behind, a waiver form needs to be signed. Please contact your event coordinator for further details.

Yes, we offer everything from a soft bar to premium liquor and high end cocktails. We also provide Smart Serve certified bartenders for your event. Each bartender is typically scheduled for a 5 hour minimum.

Yes, we can still cater if there is no kitchen. Rental charges could apply.

We'd be delighted to provide you a custom kids menu.

Yes, of course!

Yes, we cater to events outside of the GTA. Event locations outside the City of Toronto are subject to additional fees to cover the cost of transportation and travel time for staff members. Please reach out to us for more information about your specific event location.

Delivery within the GTA is available all days of the week. Deliveries start at $30 for the City of Toronto. Weekend deliveries have an upcharge.

For deliveries, 24 hours for regular clients and 48 hours for new clients. 3 business day notice for set ups and clean ups. 10 business day notice for full-service events. 5 business days notice last minute events.

$200 for deliveries and $1,500 for full service staffed events.

Absolutely. Whether you need a simple set up or something more elaborate in chafing dishes and china, we can make it happen. We can also provide clean up services should you need it. Additional costs apply for our set up and clean up service.

A 25% deposit is required to confirm your event. The remainder of your payment is due 10 business days prior to your scheduled event date. We prefer payments via e-transfer, cheque, cash, or wire. We also accept Visa, Mastercard, and Amex with a 2.9% credit card processing fee. A credit card processing fee does not apply to online orders or regular clients with a credit card on file. We understand that unexpected events can occur and if you need to reschedule your event for any unforeseen reason, we can happily work with you to find a mutually beneficial date to reschedule your event (although no guarantees can be made during peak periods). If an event is cancelled 30 calendar days prior to the scheduled event date, the deposit and any other payments will be credited in the client's favour towards any future events that are held within 12 months from the scheduled event date. If an event is cancelled between 30 calendar days and 14 calendar days prior to the scheduled event date, the deposit and any other payments will be forfeited. If an event is cancelled within 14 calendar days of the scheduled event date, the deposit and any other payments will be forfeited and the client will be charged 100% of the catering estimate.

Should your event require it, a list of required rentals will be compiled and a rental estimate will be provided. To streamline payments for our guests, we accept payments for rentals with the catering quote.

Definitely. Items are packed in eco-friendly and sustainable containers for easy setup and service.

Absolutely, pick ups are always easy and free of charge at our Toronto location. We'd also be happy to load your order into your vehicle while you wait.

A service fee is not a tip. It covers the cost of coordination, operational, and administrative aspects of your event. If you'd like to arrange a tip, please contact your event coordinator.

Companies from start-ups to well established icons trust us with their catering needs on a recurring basis. We provide entirely customizable daily menus with new and fresh choices every single day. Whether you need healthy options or a menu based on a specific cuisine, please reach out to us at orders@bigcitycatering.ca You will also be paired with a dedicated Account Manager who is a specialist in corporate catering.

The final guest count is needed 10 business days prior to your scheduled event. Last minute major changes to guest counts cannot be guaranteed. Whether your event is for 10 or 10,000, we are excited to be part of it.

For full-service events and drop off catering, as long as each time slot and each event location satisfies our minimums, we can absolutely cater to multiple events a day with multiple locations. We cater 24 hours a day.

Our insurance mandates that food is not left behind after events. This is enforced for food safety purposes. However, if you'd rather us leave the food behind, a waiver form needs to be signed. Please contact your event coordinator for further details.

Absolutely. Each staff member typically requires to be scheduled for a 5 hour minimum. We do not have a minimum requirement for the total number of staff however. Whether you need a single server or many more, we can arrange the needed staff for your event.

Yes, we can still cater if there is no kitchen. Rental charges could apply.

Absolutely. Whether you need a simple set up or something more elaborate in chafing dishes and china, we can make it happen. We can also provide clean up services should you need it. Additional costs apply for our set up and clean up service.

Yes, of course!

Yes, we cater to events outside of the GTA. Event locations outside the City of Toronto are subject to additional fees to cover the cost of transportation and travel time for staff members. Please reach out to us for more information about your specific event location.

Delivery within the GTA is available all days of the week. Deliveries start at $30 for the City of Toronto. Weekend deliveries have an upcharge.

Yes, we offer everything from a soft bar to premium liquor and high end cocktails. We also provide Smart Serve certified bartenders for your event. Each bartender is typically scheduled for a 5 hour minimum.

A 25% deposit is required to confirm your event. The remainder of your payment is due 10 business days prior to your scheduled event date. We prefer payments via e-transfer, cheque, cash, or wire. We also accept Visa, Mastercard, and Amex with a 2.9% credit card processing fee. A credit card processing fee does not apply to online orders or regular clients with a credit card on file. We understand that unexpected events can occur and if you need to reschedule your event for any unforeseen reason, we can happily work with you to find a mutually beneficial date to reschedule your event (although no guarantees can be made during peak periods). If an event is cancelled 30 calendar days prior to the scheduled event date, the deposit and any other payments will be credited in the client's favour towards any future events that are held within 12 months from the scheduled event date. If an event is cancelled between 30 calendar days and 14 calendar days prior to the scheduled event date, the deposit and any other payments will be forfeited. If an event is cancelled within 14 calendar days of the scheduled event date, the deposit and any other payments will be forfeited and the client will be charged 100% of the catering estimate.

$200 for deliveries and $1,500 for full service staffed events.

Should your event require it, a list of required rentals will be compiled and a rental estimate will be provided. To streamline payments for our guests, we accept payments for rentals with the catering quote.

Definitely. Items are packed in eco-friendly and sustainable containers for easy setup and service.

Absolutely, pick ups are always easy and free of charge at our Toronto location. We'd also be happy to load your order into your vehicle while you wait.

A service fee is not a tip. It covers the cost of coordination, operational, and administrative aspects of your event. If you'd like to arrange a tip, please contact your event coordinator.

Our insurance mandates that food is not left behind after events. This is enforced for food safety purposes. However, if you'd rather us leave the food behind, a waiver form needs to be signed. Please contact your event coordinator for further details.

Yes, we can still cater if there is no kitchen. Rental charges could apply.

No, we will be delighted to cut your cake free of charge.

Yes, please reach out to us for a customized kid's menu.

Yes, of course!

Yes, we cater to weddings outside the GTA. Event locations outside the City of Toronto are subject to additional fees to cover the cost of transportation and travel time for staff members. Please reach out to us for more information about your specific event location.

Delivery within the GTA is available all days of the week. Deliveries start at $30 for the City of Toronto. Weekend deliveries have an upcharge.

Absolutely. Whether you need a simple set up or something more elaborate in chafing dishes and china, we can make it happen. We can also provide clean up services should you need it. Additional costs apply for our set up and clean up service.

Yes, we offer everything from a soft bar to premium liquor and high end cocktails. We also provide Smart Serve certified bartenders for your event. Each bartender is typically scheduled for a 5 hour minimum.

A 25% deposit is required to confirm your event. The remainder of your payment is due 10 business days prior to your scheduled event date. We prefer payments via e-transfer, cheque, cash, or wire. We also accept Visa, Mastercard, and Amex with a 2.9% credit card processing fee. A credit card processing fee does not apply to online orders or regular clients with a credit card on file. We understand that unexpected events can occur and if you need to reschedule your event for any unforeseen reason, we can happily work with you to find a mutually beneficial date to reschedule your event (although no guarantees can be made during peak periods). If an event is cancelled 30 calendar days prior to the scheduled event date, the deposit and any other payments will be credited in the client's favour towards any future events that are held within 12 months from the scheduled event date. If an event is cancelled between 30 calendar days and 14 calendar days prior to the scheduled event date, the deposit and any other payments will be forfeited. If an event is cancelled within 14 calendar days of the scheduled event date, the deposit and any other payments will be forfeited and the client will be charged 100% of the catering estimate.

Should your wedding require it, a list of required rentals will be compiled and a rental estimate will be provided. To streamline payments for our guests, we accept payments for rentals with the catering quote.

Definitely. Items are packed in eco-friendly and sustainable containers for easy setup and service.

A service fee is not a tip. It covers the cost of coordination, operational, and administrative aspects of your event. If you'd like to arrange a tip, please contact your event coordinator.

Our menus have dairy free, gluten free, vegetarian, and vegan options. We also provide Kosher-style catering and can arrange Halal meats for your event. Please note that we do not operate out of a nut free facility.

$200 food spend.

Yes, we can provide alcohol with your delivery provided food is also ordered. We do not serve alcohol to guests under the legal drinking age.

Absolutely. Whether you need a simple set up or something more elaborate in chafing dishes and china, we can make it happen. We can also provide clean up services should you need it. Additional costs apply for our set up and clean up service.

We prefer payments via e-transfer, cheque, cash, or wire. We also accept Visa, Mastercard, and Amex with a 2.9% credit card processing fee. A credit card processing fee does not apply to online orders or regular clients with a credit card on file.

Absolutely, pick ups are always easy and free of charge at our Toronto location. We'd also be happy to load your order into your vehicle while you wait.

The final guest count is needed 10 business days prior to your scheduled event. Last minute major changes to guest counts cannot be guaranteed. Whether your event is for 10 or 10,000, we are excited to be part of it.

Our insurance mandates that food is not left behind after events. This is enforced for food safety purposes. However, if you'd rather us leave the food behind, a waiver form needs to be signed. Please contact your event coordinator for further details.

Absolutely. Each staff member typically requires to be scheduled for a 5 hour minimum. We do not have a minimum requirement for the total number of staff however. Whether you need a single server or many more, we can arrange the needed staff for your event.

Absolutely. Whether you need a simple set up or something more elaborate in chafing dishes and china, we can make it happen. We can also provide clean up services should you need it. Additional costs apply for our set up and clean up service.

Yes, we cater to events outside of the GTA. Event locations outside the City of Toronto are subject to additional fees to cover the cost of transportation and travel time for staff members. Please reach out to us for more information about your specific event location.

$1500 for on-site BBQ catering and $200 for drop offs and pick ups.

Yes, please reach out to us for a customized kid's menu.

A 25% deposit is required to confirm your event. The remainder of your payment is due 10 business days prior to your scheduled event date. We prefer payments via e-transfer, cheque, cash, or wire. We also accept Visa, Mastercard, and Amex with a 2.9% credit card processing fee. A credit card processing fee does not apply to online orders or regular clients with a credit card on file. We understand that unexpected events can occur and if you need to reschedule your event for any unforeseen reason, we can happily work with you to find a mutually beneficial date to reschedule your event (although no guarantees can be made during peak periods). If an event is cancelled 30 calendar days prior to the scheduled event date, the deposit and any other payments will be credited in the client's favour towards any future events that are held within 12 months from the scheduled event date. If an event is cancelled between 30 calendar days and 14 calendar days prior to the scheduled event date, the deposit and any other payments will be forfeited. If an event is cancelled within 14 calendar days of the scheduled event date, the deposit and any other payments will be forfeited and the client will be charged 100% of the catering estimate.

Live on-site BBQ catering is typically self-contained and we therefore do not require water and electricity. More elaborate BBQ events could need water and electricity. Please reach out to us at orders@bigcitycatering.ca to discuss your event.

Yes, we offer everything from a soft bar to premium liquor and high end cocktails. We also provide Smart Serve certified bartenders for your event. Each bartender is typically scheduled for a 5 hour minimum.

Should your event require it, a list of required rentals will be compiled and a rental estimate will be provided. To streamline payments for our guests, we accept payments for rentals with the catering quote.

Definitely. Items are packed in eco-friendly and sustainable containers for easy setup and service.

Absolutely, pick ups are always easy and free of charge at our Toronto location. We'd also be happy to load your order into your vehicle while you wait.

A service fee is not a tip. It covers the cost of coordination, operational, and administrative aspects of your event. If you'd like to arrange a tip, please contact your event coordinator.

Please check out our holiday menus.

Yes, as long as each time slot and each event location satisfies our minimums, we can absolutely cater to multiple deliveries a day with multiple locations. We cater 24 hours a day.

Absolutely. Whether you need a simple set up or something more elaborate in chafing dishes and china, we can make it happen. We can also provide clean up services should you need it. Additional costs apply for our set up and clean up service.

We prefer payments via e-transfer, cheque, cash, or wire. We also accept Visa, Mastercard, and Amex with a 2.9% credit card processing fee.

Our menus have dairy free, gluten free, vegetarian, and vegan options. We also provide Kosher-style catering and can arrange Halal meats for your event. Please note that we do not operate out of a nut free facility.

Absolutely, we'd be delighted to share our vast experience through a curated menu. If you're planning a baby shower, a backyard party, or something else and are not sure what to order, please reach out to us at orders@bigcitycatering.ca and we'll be sure to send over a curated menu. If you need something entirely customized, you'll be paired with our chefs to craft something that is uniquely yours.

The final guest count is needed 10 business days prior to your scheduled event. Last minute major changes to guest counts cannot be guaranteed. Whether your event is for 10 or 10,000, we are excited to be part of it.

Our insurance mandates that food is not left behind after events. This is enforced for food safety purposes. However, if you'd rather us leave the food behind, a waiver form needs to be signed. Please contact your event coordinator for further details.

Absolutely. Each staff member typically requires to be scheduled for a 5 hour minimum. We do not have a minimum requirement for the total number of staff however. Whether you need a single server or many more, we can arrange the needed staff for your event.

Yes, we offer everything from a soft bar to premium liquor and high end cocktails. We also provide Smart Serve certified bartenders for your event. Each bartender is typically scheduled for a 5 hour minimum.

A 25% deposit is required to confirm your event. The remainder of your payment is due 10 business days prior to your scheduled event date. We prefer payments via e-transfer, cheque, cash, or wire. We also accept Visa, Mastercard, and Amex with a 2.9% credit card processing fee. A credit card processing fee does not apply to online orders or regular clients with a credit card on file. We understand that unexpected events can occur and if you need to reschedule your event for any unforeseen reason, we can happily work with you to find a mutually beneficial date to reschedule your event (although no guarantees can be made during peak periods). If an event is cancelled 30 calendar days prior to the scheduled event date, the deposit and any other payments will be credited in the client's favour towards any future events that are held within 12 months from the scheduled event date. If an event is cancelled between 30 calendar days and 14 calendar days prior to the scheduled event date, the deposit and any other payments will be forfeited. If an event is cancelled within 14 calendar days of the scheduled event date, the deposit and any other payments will be forfeited and the client will be charged 100% of the catering estimate.

Yes, we can still cater if there is no kitchen. Rental charges could apply.

We'd be delighted to provide you a custom kids menu.

Yes, of course!

Yes, we cater to events outside of the GTA. Event locations outside the City of Toronto are subject to additional fees to cover the cost of transportation and travel time for staff members. Please reach out to us for more information about your specific event location.

Absolutely. Whether you need a simple set up or something more elaborate in chafing dishes and china, we can make it happen. We can also provide clean up services should you need it. Additional costs apply for our set up and clean up service.

Yes, please reach out to us at orders@bigcitycatering.ca

Should your event require it, a list of required rentals will be compiled and a rental estimate will be provided. To streamline payments for our guests, we accept payments for rentals with the catering quote.

A service fee is not a tip. It covers the cost of coordination, operational, and administrative aspects of your event. If you'd like to arrange a tip, please contact your event coordinator.

If you need something entirely customized, please reach out to us at orders@bigcitycatering.ca

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    Big City Catering
    707 Dundas St W,
    Toronto, ON M5T 2W6

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